CallMiner
CallMiner develops AI-powered conversation intelligence software that analyzes customer interactions, voice, chat, email, and social media, to uncover actionable insights. It offers a comprehensive platform, Eureka, which includes modules like Analyze, Coach, RealTime, and Outreach to support Quality Management, agent guidance, fraud detection, risk and compliance, and sales effectiveness. The platform captures and analyzes 100% of interactions across channels, enabling real-time monitoring, automated scoring, and dashboard visualizations to support decision-making and coaching. CallMiner helps organizations improve agent performance, customer experience, efficiency, compliance, and business outcomes through data-driven conversation analytics.
Domain
callminer.com
Country
United StatesIndustry
AnalyticsEmployees
251-500
Last Funding
$7.5M
Founded
2001
Tech Stack (19 technologies)
Frequently Asked Questions
What technologies does CallMiner use?+
CallMiner uses 19 technologies including Bootstrap, Google Tag Manager, jsDelivr.
What industry is CallMiner in?+
CallMiner operates in the Analytics industry.
Where is CallMiner based?+
CallMiner is headquartered in United States.
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