Waypoint AI

Waypoint AI presents an AI-powered escalation management platform that supports technical support and engineering teams in resolving software issues efficiently. The company delivers automated workflows including issue intake, triage, routing, actionable runbook generation, root cause identification, timeline tracking, and postmortem creation, all powered by large language models and a proprietary knowledge graph that draws from documentation, tickets, logs, and chat sources.

Domain

mywaypoint.ai

Employees

11-50

Last Funding

$3.1M

Founded

2023

Frequently Asked Questions

What technologies does Waypoint AI use?+

Waypoint AI uses 18 technologies including Google Analytics, Next.js, Vercel Analytics.

What industry is Waypoint AI in?+

Waypoint AI operates in the Artificial Intelligence (AI) industry.

Where is Waypoint AI based?+

Waypoint AI is headquartered in United States.

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Data last updated: June 2026