PolyAI
PolyAI develops conversational artificial intelligence software that enables organizations to automate customer service interactions through voice-based virtual agents. The company provides a platform that uses natural language understanding to handle inbound phone conversations, answer questions, complete tasks, and route calls based on customer intent. Its technology integrates with existing contact center systems and business tools to support order management, account inquiries, bookings, and issue resolution. PolyAI also offers tools for conversation design, testing, deployment, and performance monitoring to help teams manage and update voice interactions over time. The platform supports multiple languages and accents and is designed to operate continuously while collecting structured data from conversations for analysis and operational improvement.
Domain
polyai.com
Country
United StatesIndustry
Artificial Intelligence (AI)Employees
101-250
Last Funding
$86.0M
Founded
2016
Tech Stack (20 technologies)
Frequently Asked Questions
What technologies does PolyAI use?+
PolyAI uses 20 technologies including Astro, Facebook Pixel, Google Analytics.
What industry is PolyAI in?+
PolyAI operates in the Artificial Intelligence (AI) industry.
Where is PolyAI based?+
PolyAI is headquartered in United States.
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