Decagon

Decagon provides an enterprise conversational AI platform that helps businesses automate and manage customer support across channels such as chat, email, and voice. The company’s platform uses configurable agent operating procedures to let teams define workflow logic in natural language while integrating with existing support systems and data sources. Its services include AI agents that can handle inquiry resolution, ticket routing, context-aware responses and actions like refunds or account updates. The platform also supports analytics and tools for monitoring agent performance and iterating on automated support processes.

Domain

decagon.ai

Employees

251-500

Last Funding

$250.0M

Founded

2022

Frequently Asked Questions

What technologies does Decagon use?+

Decagon uses 24 technologies including Facebook Pixel, Google Analytics, Google Font API.

What industry is Decagon in?+

Decagon operates in the Artificial Intelligence (AI) industry.

Where is Decagon based?+

Decagon is headquartered in United States.

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Data last updated: June 2026