Serval

Serval provides an AI-native IT service management platform designed to automate help desk operations, access management, and workflow creation using natural language. Its software deploys AI agents that interpret requests, route tickets, and execute predefined or custom automations to reduce manual tasks and improve operational flow. The platform supports integration with communication channels such as Slack, email, and web portals while enabling administrators to define automation logic without coding. Serval’s tools include capabilities for provisioning access, synchronizing knowledge bases, and consolidating asset data across systems. The platform also offers flexible deployment options that accommodate cloud-hosted or self-hosted environments and governance controls for workflow permissions and security compliance.

Domain

serval.com

Industry

Agentic AI

Employees

11-50

Last Funding

$75.0M

Founded

2023

Frequently Asked Questions

What technologies does Serval use?+

Serval uses 33 technologies including Facebook Pixel, FingerprintJS, Framer Sites.

What industry is Serval in?+

Serval operates in the Agentic AI industry.

Where is Serval based?+

Serval is headquartered in United States.

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Data last updated: June 2026